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What is CloudTailor?
CloudTailor is a global destination for personalised fashion solutions for every woman. It is an easy-to-navigate space with experienced designers and authorised tailors who help every woman get only the best outfit. CloudTailor makes any outfit in the most effortless and personalised way possible till date.
Why is an online boutique a better option?
An online boutique like CloudTailor provides all the benefits of the offline service, online. Now you don’t have to step out of the comfort of your home to get the perfect outfit. With an easy-to-navigate app you can choose the design, give measurements and get your outfit home delivered. An online boutique also allows you to track the progress of your outfit so that you’re not left guessing about the delivery date.
Why should I choose CloudTailor?
There are many reasons why Personalised fashion assistance from our qualified pool of designers Design suggestions built in-app Doorstep measurement service No more stepping out to find a tailor Timely delivery of your outfit Free lifetime alterations
How do I get my alterations done?
We accept and pick-up the product for lifetime free alterations. There are different ways we handle this based on your location You can raise a ticket on the app and submit the form. Our delivery partner will pick your outfit from your doorstep based on your details. For some cities, you will have to courier the outfit to us at the same centre where you got the outfit stitched from. When you raise an alteration request, we will provide you with the centre's address. You can also try your outfit right after you receive it from our in-house delivery partner. If you want some stitching changes after that, you can return your outfit to the same guy. He will raise the ticket for you.
What is CloudTailor’s 'Free Alterations for Life' policy all about?
Our 'Free alteration for life' policy allows you to get your outfit altered as many times as you need until you're satisfied. In case you're not happy with the stitching or fitting, you can raise a ticket and courier it to us and we will rectify and solve whatever problem you have
How frequently can I alter my garments which I get stitched in CloudTailor?
We have a 'Free alteration for life' policy according to which you can get your outfit altered as many times as you need, until you're satisfied.
Which one is the best boutique for bridal lehenga near me?
CloudTailor is the best tailoring app to get bridal lehenga stitched. It is a user-friendly personalised tailoring app, and guarantees best fitting outfits. It is also time saving.
Which one is the best boutique for designer gowns near me?
CloudTailor is the best tailoring app to get a designer gown made at the most nominal price. It is a user-friendly personalised tailoring app, and guarantees best fitting outfits. It is also time saving. You can order and receive your customised outfit without going out of the house.
Which one is the best wedding dress designer boutique near me?
CloudTailor is the best tailoring app for getting wedding dresses stitched. It is user-friendly and guarantees best quality. It is also time saving. You can order and receive your customised outfit without going out of the house. CloudTailor is a group of fashion-forward people who have come together to develop a unique and best-in-class experience in the hyper-personalised women's clothing space.
Can I send my own fabric which I have with me?
We would appreciate it if you send the fabric of your choice so that you can get the exact dress design you have in mind. We are working on a fabric marketplace where you can choose from multiple fabrics available. But as of now, we will need you to courier us the fabric of choice.
Can I purchase fabrics on the CloudTailor app?
We would appreciate it if you send the fabric of your choice so that you can get the exact dress design you have in mind. We are working on a fabric marketplace where you can choose from multiple fabrics available. But as of now, we will need you to courier us the fabric of choice.
How do I pay for fabrics I purchase?
We are working on a fabric marketplace where you can choose from multiple fabrics available. But as of now, we will need you to courier us the fabric of choice
Can I partially cancel my order?
Yes, you can cancel your order or partially cancel your stitching order if it hasn’t reached our master. Once it gets to our master, we will not be able to cancel. We will notify you at every step. Please contact us regarding the issue. We will be glad to solve it instead of you having to cancel your order.
Will I get a refund if the wrong card is delivered?
If you find that the wrong Gift Card has been delivered to you, contact us immediately in order to get the issue resolved. You can return the entire package (with the Gift Card intact & unused) within a period of seven days in order to get replacement. We have a no-refund policy whatsoever. You should notify us immediately if you find that the delivered package has been tampered with or soiled in any way so that it can be replaced.
How do I order a Gift Card or an E-Gift Card?
Ordering a Gift Card or an E-Gift Card through CloudTailor’s website cloudtailor.com, app, or EBO is simple. First, you can create your card by choosing the design. Then, select or type in the amount you want to spend, the denomination, and the receiver’s details. Then, click the “submit” button, which will take you to the checkout page. Simply enter your billing and shipping information on the Checkout page, then select the best payment option to finish the transaction.
How much fabric do I need to provide you to make a normal gown?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your gow
Do you provide variations in gown?
We have a basic structure for gowns. You can tell us what kind of a gown you want or what variations you need while ordering for one, through a reference picture or added instructions.
How much does a basic customised gown cost in CloudTailor?
A basic customised gown costs ₹1900 in CloudTailor.
How much fabric do I need to provide you to make a basic Jacket?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your jacket.
How much does a basic customised jacket cost in CloudTailor?
A basic customised Jacket costs ₹1500 in CloudTailor.
What type of fabric do you need to make a jacket?
Fabrics like wool, nylon, flannel, cotton, and tweed are good for making a jacket.
How much fabric do I need to provide you to make a regular jumpsuit?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your jumpsuit.
How much does a basic customised jumpsuit cost in CloudTailor?
A basic customised jumpsuit costs ₹2500 in CloudTailor.
After delivery, if I want some changes in my jumpsuit is that possible?
We will happily alter your outfits if you are dissatisfied with the fitting. We provide lifetime free alterations if you’re not satisfied with the tailoring. You can return it to us right away by raising an alteration request, and our customer service will assist you.
How much fabric do I need to provide you to make a basic Kurti?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your kurta/kurti.
How much does a basic customised Kurti cost in CloudTailor?
A basic customised kurta/kurti costs ₹800 in CloudTailor.
After delivery, if I want some changes in my Kurti is that possible?
We will happily alter your outfits if you are dissatisfied with the fitting. We provide lifetime free alterations if you’re not satisfied with the tailoring. You canAfter delivery, if I want some changes in my Kurti is that possible? return it to us right away by raising an alteration request, and our customer service will assist you
How much fabric do I need to provide you to make a basic lehenga?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your lehenga.
How much does a basic customised lehenga cost in CloudTailor?
A basic customised lehenga costs ₹3000 in CloudTailor.
I have an old saree and I want to upcycle it into a lehenga. Is that possible?
You can courier your old saree to us and we will use it to make a lehenga for you. We also try our best to use all parts of the saree without wasting any of it.
What is doorstep measurement?
Doorstep Measurement in a one of a kind facility wherein our authorised tailors will come to your home and take measurements for the outfit you want stitched. This service ensures you get the best fitting outfit every time.
How do I give my measurements?
CloudTailor takes your measurements in the following ways-The fashion expert will call you for online measurements You can enter your measurements through the app. A team will pick up a garment that fits you perfect from your place. A team will visit your place and take your measurements You can courier an outfit that fits you perfectly and that will be used as a reference
Can you help with my measurements?
Yes, we can help you with your measurements. There are few ways through which we can guide you. The fashion expert will call you for online measurements A team will pick up a garment that fits you perfectly from your place. A team will visit your place and take your measurements. You can courier an outfit that fits you perfectly and that will be used as a reference.
I want something customised but cannot see that category in your list. How should I place the order?
Select a category closest to the outfit you want. You can provide us with a design that you have in mind, and we can tailor your outfit according to that. You can make your custom dress design using the app interface or provide us with reference images/sketches of your choice.
Is there a minimum order value?
There is no minimum order value. We appreciate your faith in us, and we would like to get you the best tailoring experience available. Thus, we do not set a minimum order value
How many designs or samples will you be showing me before going for the stitching?
There is no limit to the sample designs. You can see as many dress designs as you want. CloudTailor understands the importance of being satisfied with the design before it gets stitched. Hence, we do not restrict our consumers with the design numbers.
How do I check the status of my order?
Every order placed in woohoo.in is provided with a unique order number. Your order number will be sent through email as soon as you place the order, along with the sales invoice. Regular email updates will be sent regarding the status of your order
Whom do I contact for enquiring about the status?
Qwikcilver: For clarity on payment related issues, feel free to contact our support team at: 080 6718 1401 Or write to us at support@woohoo.in Or chat with our customer care executive available on the website. Vouchergram (Gyftr) GyFTR helpline +(91) 85 1000 4444 or e-mail: help@gyftr.com Gift Card Refunds Can I cancel my order? Gift Cards/E-Gift Cards/Gift Vouchers once ordered cannot be cancelled.
Can I get my partial refund in case of cancellation of order or product return?
You can get a gift refund in the form of a gift card of the same value. If you have paid any additional amount paid by CC, DC or Net banking that amount can be returned but any payment done through gift card shall be returned to you through Gift card.
What are the types of outfits you stitch?
We offer tailoring services for both traditional and western dress designs. You can get any of the following items custom-made: Abaya, Blouse, Churidar, Gown, Jackets, Jumpsuits, Kurta/Kurti, Lehenga, Salwar Kameez, Shirts, Shorts and Skirts.
Can I give you the fabric, and you’ll stitch?
Yes, you can give us the fabric, and we will stitch it into the dress design of your choice. You will have to courier the fabric to the tailoring centre
I don’t have the fabric. What should I do?
We’re working on creating a marketplace from where you can buy the fabric of your choice. Until then, you must provide the fabric for your dress designs. If you’re in the same city as our centre, we will pick up the fabric from your home, with a nominal pickup charge. If you’re in a different city than our centre, you will have to courier the fabric.
What are my payment options?
Except for COD, we provide all other payment options. You can take your pick from Visa, MasterCard, American Express credit/debit cards, UPI and Netbanking to get the dress design of your dreams.
Can I use any coupon code if I have one?
Yes, you can definitely use a valid coupon code for partial or full payment of your purchase.
Are the payment modes specific to PIN codes?
No, the payment modes stay the same regardless of your pin code. You can use Visa, MasterCard, American Express credit/debit cards, UPI and Netbanking to get any form of tailoring done.
Can I return my purchase?
We do not accept return, however, we give lifetime free alterations if you're not satisfied with the stitching. But if our tailors make a mistake, you can either claim a 100% refund or ask us to remake your product by buying the same fabric. We would be glad to do that.
What will it cost me to make a return?
You will have to bear the pick up and delivery charges. Pick-up and delivery charges will be calculated based on the city you stay in as the cost will vary depending on your location.
I have worn the garment at home for a day. Can I return it?
No, once you have worn the garment, you cannot return it. But, if you are dissatisfied with the stitching quality or our tailoring service after wearing it around for a day, you can avail of our free lifetime alteration service.
What are the places you ship to?
We ship domestically all-around India and internationally to the US, UK, Australia, and Dubai. You can enjoy customised dress designs from all these countries anytime by ordering using our CloudTailor app.
Do you ship outside India?
Yes, we ship internationally to the US, UK, Australia and Dubai. All you have to do is download the CloudTailor app and make an account. Then, enjoy custom tailoring from all these countries at any time with our app.
What are your shipping charges - National and International?
We levy a nominal handling charge depending on your location.
How much fabric do I need to provide you to make a basic shirt?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your shirt..
How much does a basic customised shirt cost in CloudTailor?
A basic customised T-shirt costs ₹1000 in CloudTailor.
After delivery, if I want some changes in my shirt, is that possible?
We will happily alter your outfits if you are dissatisfied with the fitting. We provide lifetime free alterations if you’re not satisfied with the tailoring. You can return it to us right away by raising an alteration request, and our customer service will assist you.
How much fabric do I need to provide you to make a basic pair of shorts?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for the design of your shorts.
How much does a basic customised shorts cost in CloudTailor?
Basic customised shorts cost ₹500 in CloudTailor.
What type of fabric do you need to make a pair of shorts?
Fabrics like cotton, lightweight denim, polyester, and linen are good choices for a pair of shorts.
How much fabric do I need to provide you to make a normal skirt?
We can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for your skirt designs.
Do you provide variations in skirts?
We have a basic structure for skirts. You can tell us what kind of a skirt you want or what variations you need while ordering for one, through a reference picture or added instructions
If I want a minimal skirt and not a heavy garment, will you provide that?
We can provide you with any type of skirt you want. You can add a reference picture or added instructions (text or voice notes) and we cater to your requirements.
Which is the best ladies tailor near me?
CloudTailor is the best ladies tailor near you. It is a user-friendly personalised tailoring app, and guarantees best fitting outfits. It is also time saving. CloudTailor is a global destination for personalised fashion solutions for every woman. It is home to experienced designers and authorised tailors so that every woman gets only the best outfit. We can tailor anarkali suits, anarkali dress, lehengas for wedding, sharara dress, punjabi suits, party wear gown, party wear saree, formal trousers, shirts, blazers, T-shirts - if you can think of it, we can make it
Where can I get the best tailoring services near me?
CloudTailor offers the best tailoring services. It is a user-friendly personalised tailoring app, and guarantees best fitting outfits. It is also time saving. CloudTailor is a global destination for personalised fashion solutions for every woman. It is home to experienced designers and authorised tailors so that every woman gets only the best outfit. We can customise anarkali suits, anarkali dress, lehengas for wedding, sharara dress, punjabi suits, party wear gown, party wear saree, formal trousers, shirts, blazers, T-shirts - if you can think of it, we can make it.
Which is the best blouse stitching tailor near me?
CloudTailor is the best tailoring app to get a blouse stitched. It is a user-friendly personalised tailoring app, and guarantees best fitting outfits. It is also time saving. CloudTailor is a global destination for personalised fashion solutions for every woman. It is home to experienced designers and authorised tailors so that every woman gets only the best outfit. We can customise anarkali suits, anarkali dress, lehengas for wedding, sharara dress, punjabi suits, party wear gown, party wear saree, formal trousers, shirts, blazers, T-shirts - if you can think of it, we can make it
How to create my account?
You can click on your Account tab and fill in all the necessary details. Our system keeps all your information secure and only uses it to service your needs.
How to change my password?
In your Account tab you can click on “Change Password”. You will be asked to put in your old password to make sure it’s you and then you can proceed to change your password. Make sure to not give your password to anyone else to keep your account secure.
How to update the Address?
You can head over to the Account tab in your CloudTailor app, the best tailoring app out there. Click the Address Book option. You can either add a new address or update your existing one by clicking the three dots on the right-hand side and selecting the Edit option.
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