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ORDERS

How do I place an order?

Visit the Homepage on the Cloudtailor app. There are six options available: casual, festive, wedding, party, formal and other. Tap on the option that best suits your needs, and the app will direct you to a pop up that leads you to outfit customisation. You can put in reference pictures of your dress designs and notes (both text and voice are available) as added instructions.

My mother wants some clothes stitched but she is not tech-savvy. Can I order on her behalf?

Yes, you can order clothes on your mother's behalf. It’ll be a pleasure to serve her needs.

What type of garments can Cloudtailor stitch?

Under the Ethnic, Casual and Partywear, we can stitch any style you need, personalised to your size.

Our Top Categories: Abaya, Blouse, Churidar, Gown, Jackets, Jumpsuits, Kurta/Kurtis, Lehenga, Pant/Trousers, Salwar kameez, Shirts, Shorts, Skirts, Tops.

I want something customised but cannot see that category in your list. How should I place the order?

Select a category closest to the outfit you want. You can provide us with a design that you have in mind, and we can tailor your outfit according to that. You can make your custom dress design using the app interface or provide us with reference images/sketches of your choice.

How will you take my measurements?

Cloudtailor takes your measurements through the following ways, depending upon your city of residence.

  1. Our fashion expert will call you for online measurements
  2. You can enter your measurements through the app
  3. A team will pick up a garment that fits you perfectly from your place.
  4. A specialist will visit your place and take your measurements.
  5. You can courier an outfit that fits you perfectly and that will be used as a reference.
Is there a minimum order value?

There is no minimum order value. We appreciate your faith in us, and we would like to get you the best tailoring experience available. Thus, we do not set a minimum order value.

Can I make edits to my ongoing order?

We do not take edit requests once your order has been assigned to the tailor. However, you can make as many edits as you want before it reaches the tailor. We would be pleased to make those changes to your dress designs till you are satisfied. We will notify you at each step.

How many days will it take to finish my order?

For a single piece, we stitch and send your order in 5-7 business days after receiving the fabric. We try to fulfil your order as soon as possible without compromising on the tailoring so that you can enjoy your gorgeous dress designs as soon as possible.

What if my outfit doesn't fit?

For refitting, we can take the product for alterations if you are not satisfied with the tailoring. Cloudtailor provides lifetime free alterations on the dresses we provide. There are a few ways to do that.

  1. You can put in the request on the app and submit the required form. Then, based on your form, our delivery partner will pick your outfit from your home.
  2. You can return the package right after delivery to the same delivery person. He will raise the alteration request on your behalf.
  3. You can courier the outfit to us at the same centre where you got the outfit stitched from. Then, when you raise an alteration request, we will provide you with the centre’s address.
Can I set delivery to multiple locations?

Yes, we can ship your dress designs to multiple locations. You just need to provide the correct addresses while placing the order.

What are the payment modes on your site?

Except for COD, you can avail all other payment options. You can take your pick from Visa, MasterCard, American Express credit/debit cards, UPI and Netbanking to get the dress design of your dreams.

How much time will it take for my order to process?

For a single piece, we stitch and send your order in 5-7 business days after receiving the fabric. We try to fulfil your order as soon as possible without compromising on the tailoring so that you can enjoy your gorgeous dress designs.

Can I reorder my previous purchase?

Yes, you can reorder your previous purchase. Your dress design will be available on your dashboard. So, you can reorder your dress design as many times as you want.

Can I cancel my order?

Yes, you can cancel your tailoring order if it hasn’t reached our master. Once it gets to our master, we will not be able to cancel. We will notify you at every step. Please contact us regarding the issue. We will be glad to solve it instead of you having to cancel your order.

Can I partially cancel my order?

Yes, you can cancel your order or partially cancel your stitching order if it hasn’t reached our master. Once it gets to our master, we will not be able to cancel. We will notify you at every step. Please contact us regarding the issue. We will be glad to solve it instead of you having to cancel your order.

Do you provide a dress design, or can I provide you with a design of my own choice?

You can provide us with a design that you have in mind, and we can tailor your outfit according to that. We also have trained designers in house with a wide range of expertise who will assist you till you get the outfit you love.

How many designs or samples will you be showing me before going for the stitching?

There is no limit to the sample designs. You can see as many dress designs as you want. Cloudtailor understands the importance of being satisfied with the design before it gets stitched. Hence, we do not restrict our consumers with the design numbers.

I do not have the fabric but want something customised. Can you help me?

We’re working on creating a marketplace from where you can buy the fabric of your choice. Until then, you must provide the fabric for your dress designs. If you’re in the same city as our centre, we will pick up the fabric from your home, with a nominal pickup charge. If you’re in a different city than our centre, you will have to courier the fabric.

Do I have to provide you with the fabric after placing the order?

We would appreciate it if you send the fabric of your choice so that you can get the exact dress design you have in mind. We are working on a fabric marketplace where you can choose from multiple fabrics available. But as of now, we will need you to courier us the fabric of choice.

I need something stitched, but I'm not sure how many metres I'll need. Can you help?

Yes, we can help you figure out the fabric measurements. Please contact us through our customer service, and we will assist you with the fabric length required for your dress designs.

Due to Covid I want contactless order placement. Is that possible?

Yes, we have built the interface so that you can place the order without any contact. You can give us your measurements through a call with our fashion expert or you can feed it in the app itself. You can courier your fabric to us and our payment is also done through online mode. Your package will be delivered to you on time.

© Tailortech Private Limited. 2022

Cloudtailor - Every Woman’s Online Tailor

Cloudtailor is every woman’s online tailor. Our personalised designing and stitching services assures that every outfit we stitch will fit your body perfectly. If you need alterations at any time in your life, use our Lifetime Free Alteration service to get it altered in any of our centres.

We can design and stitch anarkali suits, anarkali dress, lehengas for wedding, sharara dress, punjabi suits, party wear gown, party wear saree, formal trousers, shirts, blazers, T-shirts - if you need it, we will make it for you.

Most of our clients love twinning with their daughters. We stitch matching dresses for mother and daughters and create great bonds and beautiful memories.

For our clients who are pregnant, Cloudtailor’s customised women’s clothing service can stitch clothes that fit your body and keep you comfortable.

Our specially abled clients can shop online for beautiful fabrics at Cloudtailor’s online marketplace. These fabrics can be sent directly to our Fashion Centres. No need to step out.

Our Services are for Your Comfort.

We guarantee a great fit and perfect outfit for every woman. And this is how we make it comfortable for you.

  • Don’t know your size? We have Doorstep Measurement Service.
  • Don’t know what style? Just Video-call our Experienced Designers.
  • Need your outfit on time? You can see the Progress Live on Your App and we will deliver on the day promised to you.
  • Too lazy to get out of home? We have Doorstep Pickup and Drop
  • Don’t have a fabric and can’t step out? Buy beautiful fabrics Online from our marketplace and deliver the fabric directly to our Fashion Centres.
  • Doesn’t fit? Get Lifetime Free Alterations, for any number of times.
  • Wan't something urgently? Use our “Ready to Fit” option.
Any Style. Any Body. Any Choice.

Your readymade outfit may fit on the thighs but not on the waist, may fit your body but be tight on the sleeves, maybe too long or an inch short, maybe you’d prefer a different colour. Cloudtailor’s online tailoring services will stitch anything you need, in your size.

Our Top Custom Clothing Categories

Abaya : Traditionally, Abayas are black, however, women wear different colours to express themselves fashionably. Since the Abaya is the only garment seen on those that wear it, with time, it has evolved to make a fashion statement for women. Cloudtailor can adorn your Abayas with beautiful embellishments and craft them into many different designs.

Blouse : Earlier, the blouse was made from the same fabric as the sari. Many sarees came with the excess fabric at the end so that it could be cut off and made into a matching choli. In the modern times, designers have reimagined the blouse. With Cloudtailor’s online tailoring service, you can get innovative necklines, sleeve styles, embroidery, sequins etc. and turn your blouse into a designer masterpiece.

Churidar : For the perfect Churidar, the stretch of the material is crucial as they are tight fitted. Cloudtailor understands this and much more about the churidar. Choose our online tailoring services to get the churidar that fits you perfectly and still keeps it easy for you to bend the legs.

Gown : Gowns can be customised to different occasions and have been assigned different names as per its function.

Evening Gown : An evening gown, evening dress or gown is a long dress usually worn by women for formal occasions. Evening gowns are usually made of luxurious fabrics such as velvet, chiffon, satin, organza or silk.

Wedding Gowns : A wedding dress or bridal gown, as you might know, is the dress worn by the bride for her wedding. It’s one of the most precious pieces of clothing worn by a woman in her lifetime and she puts in a lot of effort to make it perfect.

Each gown can be customised and stitched by your online tailor, Cloudtailor, in your style and size.

Jackets : A Jacket can be the most versatile pairing garment in a woman’s wardrobe. It goes with dresses, lehengas or formal pants. Jackets are worn to make a fashion statement, or to protect from the wind and cold. Get jackets customised to pair with different outfits, stitched as per your size, from Cloudtailor - every woman’s online tailor.

Jumpsuits : A jumpsuit is a versatile garment that can be worn for parties, picnic, playdates, office or travel. Based on the occasion, the fabric, design and colours can be customised and stitched as per your body size by Cloudtailor’s hassle-free online tailoring services.

Kurta/Kurti : Today, there are no set rules for a kurta or kurti. This versatile garment can be paired with salwars, churidars, skirts, ghagras, shorts or jeans. The kurta is sometimes worn as a skirt, clinched at the hip with a belt to add structure. Your Kurta style can be customised and stitched by Cloudtailor to fit your body perfectly. You can also twin with your little one by wearing the same style of kurtas. Twinning creates a solid bonding moment with your little girl and a great photo opportunity for everlasting memories.

Lehenga : Every woman has a lehenga-choli in her wardrobe. Each region in India has its own traditional rendition of the lehenga and can be distinguished by patterns and styles of traditional embroidery. Get the lehenga you want, customised, stitched, embellished and home-delivered, from Cloudtailor. Our online designers will help you customize your design over detailed video calls. We guarantee a great fit and offer Lifetime Free Alterations.

Pants and Trousers : Fit is everything when it comes to choosing the right pants. Get the pants customised to your length and size that fits your waist, hips and thighs perfectly. No more compromises.

Your pants can be made from different materials - such as denim jeans, corduroy pants, or synthetic materials like polyester and lycra. They come in different styles - High-waist, Dress pants, Jeans, Overalls or Jumpsuits, Culottes; Harem pants; Baggy pants; Bell Bottoms/ Flared pants.

Salwar Kameez : Salwar-Kameez-Dupatta - there’s no place you can’t go after wearing this combination. It is another staple in a woman’s wardrobe. Office, weddings, outings, temples, parties, a salwar-kurta fits into any occasion. Get all your salwar-kameez sets stitched by Cloudtailor - every woman’s online tailor.

About Cloudtailor

Cloudtailor has worked hard on solving every problem that women face with readymade garments and tailors. We can design and stitch any outfit you need. We have onboarded the best and highly experienced tailors and designers into our fulfilment centres. All our employees are vaccinated and operate out of sanisited and healthy service centres.

We will strive to continuously reimagine and offer the best online tailoring services and curated multi-format digital experiences for custom-fit clothing to all women across the globe, at an affordable cost, with skilled quality and in the promised delivery time. Cloudtailor aspires to be every woman’s tailor that offers the best custom clothing solutions in India.