How can we help you?

Search here to get answers to your questions

denu

SHIPPING AND DELIVERY

What are the places you ship to?

We ship domestically all-around India and internationally to the US, UK, Australia, and Dubai. You can enjoy customised dress designs from all these countries anytime by ordering using our Cloudtailor app.

Do you ship outside India?

Yes, we ship internationally to the US, UK, Australia and Dubai. All you have to do is download the Cloudtailor app and make an account. Then, enjoy custom tailoring from all these countries at any time with our app.

What are your shipping charges - National and International?

We levy a nominal handling charge depending on your location.

Can I ship orders to multiple addresses?

Yes, you can ship dress designs to multiple addresses. Please ensure you provide the correct addresses while ordering and ensure the details are correct.

I’ve placed my order, but I want to change the shipping address. Can I do it?

Yes, you can change the shipping address. However, you should do it before the dispatch of the order. Unfortunately, once the tailoring order has been dispatched, we cannot make any changes to the shipping address. Please make sure the address provided is the correct one.

How long will it take for my product to get delivered?

We dispatch the product from our centre in 5-7 business days. After that, it depends on the proximity of your city. You can track your stitching order on the courier partner’s website to stay informed about when your order will be delivered.

How can I track my delivery?

You will be able to track your tailoring order on the courier partner’s website. You can check when your product will be delivered using the tracking link.

I got a damaged packet! What should I do?

Please raise a request. Our customer service team will assist you with the next steps. We are sorry for the inconvenience caused. You can apply for a full refund or ask our tailors to recreate the dress for you if your outfit is damaged.

Can I cancel my order?

Yes, you can cancel your tailoring order if it hasn’t reached our master. Once it gets to our master, we cannot cancel. We will notify you at every step. Please contact us regarding the issue. We would be glad to solve it instead of you having to cancel your order.

Will all my tailoring orders come in the same packaging? Is it sturdy?

Yes, we will deliver all of your products in the same packaging. We make sure the packaging is secure and sturdy so that your beautiful dress designs do not get damaged while shipping.

When can I start tracking my tailoring order?

You can track your tailoring order from the moment you place the order. We will notify you at each step of the procedure.

I need my custom outfit in less than 3 working days. Is that possible?

Please reach out to us on our customer service team and we will try our best to accommodate your request.

© Tailortech Private Limited. 2022

Cloudtailor - Every Woman’s Online Tailor

Cloudtailor is every woman’s online tailor. Our personalised designing and stitching services assures that every outfit we stitch will fit your body perfectly. If you need alterations at any time in your life, use our Lifetime Free Alteration service to get it altered in any of our centres.

We can design and stitch anarkali suits, anarkali dress, lehengas for wedding, sharara dress, punjabi suits, party wear gown, party wear saree, formal trousers, shirts, blazers, T-shirts - if you need it, we will make it for you.

Most of our clients love twinning with their daughters. We stitch matching dresses for mother and daughters and create great bonds and beautiful memories.

For our clients who are pregnant, Cloudtailor’s customised women’s clothing service can stitch clothes that fit your body and keep you comfortable.

Our specially abled clients can shop online for beautiful fabrics at Cloudtailor’s online marketplace. These fabrics can be sent directly to our Fashion Centres. No need to step out.

Our Services are for Your Comfort.

We guarantee a great fit and perfect outfit for every woman. And this is how we make it comfortable for you.

  • Don’t know your size? We have Doorstep Measurement Service.
  • Don’t know what style? Just Video-call our Experienced Designers.
  • Need your outfit on time? You can see the Progress Live on Your App and we will deliver on the day promised to you.
  • Too lazy to get out of home? We have Doorstep Pickup and Drop
  • Don’t have a fabric and can’t step out? Buy beautiful fabrics Online from our marketplace and deliver the fabric directly to our Fashion Centres.
  • Doesn’t fit? Get Lifetime Free Alterations, for any number of times.
  • Wan't something urgently? Use our “Ready to Fit” option.
Any Style. Any Body. Any Choice.

Your readymade outfit may fit on the thighs but not on the waist, may fit your body but be tight on the sleeves, maybe too long or an inch short, maybe you’d prefer a different colour. Cloudtailor’s online tailoring services will stitch anything you need, in your size.

Our Top Custom Clothing Categories

Abaya : Traditionally, Abayas are black, however, women wear different colours to express themselves fashionably. Since the Abaya is the only garment seen on those that wear it, with time, it has evolved to make a fashion statement for women. Cloudtailor can adorn your Abayas with beautiful embellishments and craft them into many different designs.

Blouse : Earlier, the blouse was made from the same fabric as the sari. Many sarees came with the excess fabric at the end so that it could be cut off and made into a matching choli. In the modern times, designers have reimagined the blouse. With Cloudtailor’s online tailoring service, you can get innovative necklines, sleeve styles, embroidery, sequins etc. and turn your blouse into a designer masterpiece.

Churidar : For the perfect Churidar, the stretch of the material is crucial as they are tight fitted. Cloudtailor understands this and much more about the churidar. Choose our online tailoring services to get the churidar that fits you perfectly and still keeps it easy for you to bend the legs.

Gown : Gowns can be customised to different occasions and have been assigned different names as per its function.

Evening Gown : An evening gown, evening dress or gown is a long dress usually worn by women for formal occasions. Evening gowns are usually made of luxurious fabrics such as velvet, chiffon, satin, organza or silk.

Wedding Gowns : A wedding dress or bridal gown, as you might know, is the dress worn by the bride for her wedding. It’s one of the most precious pieces of clothing worn by a woman in her lifetime and she puts in a lot of effort to make it perfect.

Each gown can be customised and stitched by your online tailor, Cloudtailor, in your style and size.

Jackets : A Jacket can be the most versatile pairing garment in a woman’s wardrobe. It goes with dresses, lehengas or formal pants. Jackets are worn to make a fashion statement, or to protect from the wind and cold. Get jackets customised to pair with different outfits, stitched as per your size, from Cloudtailor - every woman’s online tailor.

Jumpsuits : A jumpsuit is a versatile garment that can be worn for parties, picnic, playdates, office or travel. Based on the occasion, the fabric, design and colours can be customised and stitched as per your body size by Cloudtailor’s hassle-free online tailoring services.

Kurta/Kurti : Today, there are no set rules for a kurta or kurti. This versatile garment can be paired with salwars, churidars, skirts, ghagras, shorts or jeans. The kurta is sometimes worn as a skirt, clinched at the hip with a belt to add structure. Your Kurta style can be customised and stitched by Cloudtailor to fit your body perfectly. You can also twin with your little one by wearing the same style of kurtas. Twinning creates a solid bonding moment with your little girl and a great photo opportunity for everlasting memories.

Lehenga : Every woman has a lehenga-choli in her wardrobe. Each region in India has its own traditional rendition of the lehenga and can be distinguished by patterns and styles of traditional embroidery. Get the lehenga you want, customised, stitched, embellished and home-delivered, from Cloudtailor. Our online designers will help you customize your design over detailed video calls. We guarantee a great fit and offer Lifetime Free Alterations.

Pants and Trousers : Fit is everything when it comes to choosing the right pants. Get the pants customised to your length and size that fits your waist, hips and thighs perfectly. No more compromises.

Your pants can be made from different materials - such as denim jeans, corduroy pants, or synthetic materials like polyester and lycra. They come in different styles - High-waist, Dress pants, Jeans, Overalls or Jumpsuits, Culottes; Harem pants; Baggy pants; Bell Bottoms/ Flared pants.

Salwar Kameez : Salwar-Kameez-Dupatta - there’s no place you can’t go after wearing this combination. It is another staple in a woman’s wardrobe. Office, weddings, outings, temples, parties, a salwar-kurta fits into any occasion. Get all your salwar-kameez sets stitched by Cloudtailor - every woman’s online tailor.

About Cloudtailor

Cloudtailor has worked hard on solving every problem that women face with readymade garments and tailors. We can design and stitch any outfit you need. We have onboarded the best and highly experienced tailors and designers into our fulfilment centres. All our employees are vaccinated and operate out of sanisited and healthy service centres.

We will strive to continuously reimagine and offer the best online tailoring services and curated multi-format digital experiences for custom-fit clothing to all women across the globe, at an affordable cost, with skilled quality and in the promised delivery time. Cloudtailor aspires to be every woman’s tailor that offers the best custom clothing solutions in India.